📞 (855) 719-1415Your Leading Supplier for Warehouse Solutions
Selection ToolsRequest a QuoteResources
Talk to an Expert (855) 719-1415
Account Cart0
Factory-Direct Shipping Nationwide Live UPS & Freight Rates at Checkout Net Terms & Purchase Orders for Business Accounts Real Material Handling Experts — Premier Handling Solutions

Policy Center

Last updated: September 3, 2026

Everything about buying from MaterialHandling.com, laid out clearly. Our policies are written to be read — no fine-print surprises. If anything is unclear, call (855) 719-1415 or email [email protected].

Orders & Money

Terms & Conditions of SaleThe agreement governing every order: pricing, order acceptance, custom products, liability, governing law.
Payment PolicyCards, ACH, Affirm/Klarna, crypto, purchase orders, Net-30 terms, sales tax & exemptions, refunds.
FinancingAffirm & Klarna installment plans at checkout, plus Net-30 terms and purchase orders.
Credit ApplicationApply for Net-30 open account terms.

Shipping & Returns

Freight & Shipping PolicyFOB origin terms, LTL/parcel methods, accessorial services, and the freight receiving checklist that protects your damage claims.
Shipping & Delivery GuideWhat happens after you order, step by step, plus delivery-day FAQ.
FOB LocationsWhere each brand ships from.
Return & Refund Policy15-day window, RGA process, restocking fees, non-returnable items, cancellations.

Products & Warranty

Warranty PolicyManufacturer coverage by brand, exclusions, and how we handle claims for you.
Brand Vendor PoliciesBrand-by-brand factory terms: ship points, lead times, return rules, warranties for all 20+ manufacturers.

Privacy & Site

Privacy PolicyWhat we collect, how it's used, who it's shared with, your rights (incl. CCPA).
Cookie PolicyThe cookies we use — session, cart, first-party analytics; no ad trackers.
Accessibility StatementWCAG 2.1 AA commitment and how to get assistance.
DMCA NoticeCopyright infringement claims procedure.

Company

About UsWho we are — Premier Handling Solutions, serving businesses since 1977.
Contact UsPhone, email, and hours.